We are sorry to hear that you couldn't complete your booking.
In order to create a reservation, valid payment details need to be entered. Depending on the booking conditions, this is either to charge the reservation cost or to authorize that your card has funds for later payment.
We suggest contacting your bank as your Credit Card might have a limit or settings that don't allow online transactions. Alternatively, you can repeat the reservation attempt using a different payment method.
If you need any assistance, please send us a message through the Contact us button below.
Kindly include some of the following details if you have them available. The more information you can provide us, the quicker we can get back to you:
- Guest names
- Hotel booked
- Email used for booking
- Dates booked